Queen City repaired my 1994 Range Rover Classic after it had been hit while it was parked. Queen City was extremely thorough with their initial inspection of my truck and advocated on my behalf with the insurance company that was handling my claim. They were also able to source original parts that my usual shop struggles to find. Your phone call is generally answered and if not, it is returned promptly. If you are unfortunate enough to have been in an accident, and if your car is more than just a car to you, I would highly recommend Queen City. They have the same standards that any good petrol head has.
You won’t find better workmanship than what you get from Queen City. I’ve used them five times and am always satisfied. This time took longer than normal though it seemed as if they might be too busy because they are so good at what they do.
My Audi needed repair quickly because of a family medical situation. Our other family car was having issues and I had to travel some distance back and forth and had other family in town. Queen City heard my concerns and was able to fix my Audi even before my deadline need date! Everyone there was so polite and understanding which was sorely needed during our family's stressful time. The work done was great, my car looks and works like new.
Excellent work quality, my car was rear ended and they did an excellent job making it look like new again. Also did a great job coordinating with the other persons (very horrible) insurance American Family for me. Allison at front desk was always helpful and friendly, and the other techs/manager were very professional. The only downside would be the time it took for my car to get done from the time of drop off. But if you want it done right, you got to be patient I guess, might be because they regularly get lots of premium cars.
Best of the best. I could not be happier with the outcome. The level of work they did on my car has allowed me to forget that it was hit in the first place. Absolutely outstanding group.
