(425) 883-3300
DIRECTIONS
(425) 883-3300
Google Instagram Facebook Yelp

Mon - Fri: 8am - 5pm

Get Your Car Repaired At Queen City Auto Rebuild In Redmond

Published on Mar 11 2022

Getting into an accident can be one of the most stressful things that happens to you. After all, your car was dented and smashed, and you may have even been injured in the process of getting hit. One of the best ways to deal with this situation is to find a reliable auto repair shop that can fix your car and make it look good as new, without breaking the bank in the process. Queen City Auto Rebuild specializes in collision repair, so you know you’re getting quality work done by people who really know what they’re doing when it comes to fixing cars.

Experienced technicians

At a quality repair shop, technicians should have years of experience under their belts and regular training to keep them up-to-date on industry standards. It’s always a good idea to find out how long a technician has been working in collision repair, as well as whether they continue to attend training classes and participate in internal technical audits. Find out what certifications your technician has obtained and check for indicators of involvement in organizations. This not only demonstrates that they are dedicated to staying informed about current industry practices but also shows that they adhere to high ethical standards. If your technician doesn’t hold at least an associate degree in collision repair, you might want to look elsewhere.

Free estimates on repairs

When you’re getting your car repaired, it’s smart to get at least two estimates. You may not know much about auto repair, so it makes sense to get expert opinions on how best to fix your car and what kinds of parts are needed. You should also ask if there are any coupons or discounts available. Other options include finding a recommendation online or asking people in your community which body shops they use and trust most. The more information you have when you choose where to take your car for repairs, the better off you’ll be.

Genuine Parts

queen city auto rebuild offers on-line scheduling for our collision repair services. That means you can schedule your auto body service at queen city anytime and anywhere, because their internet website is fully integrated with their scheduling software. This way they can make sure that you are never kept waiting when you arrive at queen city auto rebuild. The website allows people to check their vehicle’s status throughout every step of repair. This also gives them piece of mind knowing that their car is being handled by qualified technicians using high quality parts. If people need to know more about any step in particular, then it will be easy for them to contact customer service for an explanation of what is happening with repairs or just ask about another matter entirely. There will always be someone there who has answers because they have a full time employee dedicated solely to resolving issues with customers who come via phone or e-mail. They appreciate feedback from customers, so if somebody has a question and calls, chances are it will already have been answered online earlier in the day before they even needed to call. And if that doesn't work, they always have someone standing by ready to help tackle any issue head on. Unlike other competitors which make appointments necessary, queen city allows walk-ins as well.

Online scheduling

One of the main benefits to online scheduling is customer convenience. When your customers can schedule services for their vehicles whenever it’s convenient for them, you'll see a boost in customer satisfaction. You'll also save money on wasted service hours and frustrated customers when they have to leave work early or wait several days for an appointment—issues that often arise with traditional scheduling methods like calling and having to leave a message or waiting on hold. Online scheduling tools can help you become more efficient while providing a better experience for your customers.